Rates & Terms and Conditions

Standard tour operator rates, booking terms, cancellation policy, and privacy policy for all Untamed Migration Camps.

1. Standard Rates (per person / per night, full board)

All rates below are NETT and non-commissionable, quoted in US Dollars, and inclusive of government taxes.

Untamed Migration Camp
Kogatende

Northern Serengeti · Mara River

Standard Single $430
Standard Double (pp) $360
Standard Triple (pp) $360
Standard Family Room (pp) $360

Untamed Migration Camp
Ndutu

Ngorongoro · Southern Plains

Standard Single $480
Standard Double (pp) $390
Standard Triple (pp) $390
Standard Family Room (pp) $390

Untamed Central
Serengeti Camp

Central Serengeti · Seronera Valley

Standard Single $430
Standard Double (pp) $360
Standard Triple (pp) $360
Standard Family Room (pp) $360

*Illustrative placeholder, aligned with Kogatende rates — to be confirmed and updated by Untamed Migration Camps.

2.4.1 Game Package Rates (All-Inclusive)

Ndutu / Kogatende — Game Package, All Inclusive, per person:

2.5 – 2.7 Supplements & Guides

2.5 Supplements
  • USD 25 per person per day on 24th, 25th, 26th, 31st December and 1st January (New Year & Christmas Supplement).
  • For All-Inclusive: USD 60 per person, inclusive of soft drinks, beers, local spirits, and house wines.
2.6 Single Supplements

The single tent rate is applicable for the first 3 rooms per booking; any extra room will be charged an additional USD 75 on a single room rate.

2.7 Guides

Guides’ shared accommodation and meals are charged at 10,000/= Tshs. Driver guides will be accommodated two guides per tent, with an en-suite bathroom and hot water for showering.

2.8 Rates Include

  • Full board accommodation
  • Coffee, tea, and water during meals
  • Free Wi-Fi

2.9 Rates Exclude

  • Park fees
  • Flights
  • Alcoholic drinks
  • Transfers to and from camp
  • Game drives and excursions

3. Basic Terms

  • Rates are ONLY quoted in US Dollars.
  • Rates are inclusive of government taxes.
  • ALL rates are per person, per night.
  • Full board basis is dinner, bed, breakfast, and lunch. Lunch can be a hot lunch or a take-away lunch box.

3.1 Tour Leader Rates

We will grant the agent one single room, for any group of over 15 paying guests, under the condition that they pay only the camping fees and other extras — full board accommodation will be free of charge for the number of nights stayed, subject to availability, and must be requested at the time of booking.

4. Payments

  • 40% deposit on making a booking.
  • 45 days before arrival, full payment must be received. Extras are to be settled in full before departure.
  • Cheques returned by the bank will incur a 5% “returned cheque” fee.
Note: Untamed Migration Camp reserves the right to release any booking that does not comply with the above terms. Booking agents shall pay by company cheque or by direct bank transfer, with a scanned copy of the paying-in slip emailed to Untamed Migration Camp. Failure to email a scanned copy of the bank deposit slip may lead to the booking being released to the waitlist. Please always indicate the Untamed Migration Camp invoice number and date of check-in.

5. Special Diets

We’re happy to cater for special diets, but full information is required at the time of booking so the menu can be submitted for guest approval before arrival.

6. Cancellation Policy & Release Periods

Any cancellation of a reservation must be in writing (email or fax) and is only effective upon receipt and acknowledgement by Untamed Migration Camp. Reservations that are cancelled, reduced in length of stay, or reduced in number of occupants are subject to cancellation and no-show fees, on the following scale (based on days before arrival):

If the cancellation case is discussed in advance, Untamed Migration Camp will do its best to render support and try to resolve any problems brought to its attention.

7. Provisional Bookings

Provisional bookings are held subject to the general terms and release periods described on this page; please contact us for current provisional-booking hold times.

8. Hand-washed Laundry

If staying 3 or more nights, laundry is offered at the guest’s own risk, and guests accept the chance of departing with damp/wet clothing. A laundry price list is available at camp.

9. Insurance

All guests are expected to have personal emergency evacuation and medical insurance in case of emergency. Proof of insurance may be requested.

10. Liability

Untamed Migration Camp does not and will not accept any responsibility for any accident or incident of any nature involving clients/guests and/or staff of any tour company, whether at any of the camps, while traveling to or from any camp, or while partaking in any activity arranged by, associated with, or owned by Untamed Migration Camp.

11. Other Terms and Conditions

  • Untamed Migration Camp reserves the right to alter prices, terms, and conditions at any time. Every effort to provide fair warning will be made, and every effort will be made to maintain published rates.
  • In the event of a change to government taxes, levies, concession fees, or wildlife management fees, Untamed Migration Camp reserves the right to pass these on.
  • Untamed Migration Camp reserves the right to refuse bookings at its absolute discretion.
  • Untamed Migration Camp reserves the right to refuse occupancy to, and to expel, guests, drivers, and/or guides at its absolute discretion.
  • Any disputes or complaints concerning reservations, payments, or service must be made in writing to the Managing Director within 7 working days, or they will be deemed void with no compromise made on outstanding monies.

12. Refunds

Should any client arrive late or request an early departure, no refund will be granted. While Untamed Migration Camps will ensure that all anticipated accommodation is available as planned, there shall be no claim of any nature against Untamed Migration Camp for a refund — in part or in whole — if any accommodation or excursion is unavailable and a reasonable alternative was found, or if a guest was unable to make use of the service for any reason.

13. Confidentiality

The Agent confirms that the above contract, rates, and terms and conditions are strictly confidential and that no portion of this agreement may be divulged to any third party.

 

Untamed Migration Camps Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our services, including through our website, bookings, and other communications.

Personal Information: Contact information (name, email, phone, postal address); booking details (dates of stay, accommodation preferences, special requests); payment information (card/billing details); travel information (passport, travel insurance, flight information).

Automatically Collected Information: Technical data (IP address, browser type, operating system, device information) and usage data (pages visited, time spent on the site, interaction with content).

To process bookings and confirm reservations; to communicate booking confirmations, updates, and respond to inquiries; to improve our website and services; and to process payments and prevent fraud.

We do not sell or rent your personal information. We may share data with service providers who help operate our website, process payments, or deliver services; to comply with legal requirements; or when data is transferred internationally, always with appropriate protections.

We implement appropriate technical and organizational measures to protect your personal information, though no online transmission is completely secure. We retain personal information only as long as necessary to fulfil the purposes in this policy, comply with legal obligations, and resolve disputes.

Depending on your location, you may have the right to access, correct, delete, object to, or request portability of your personal data — contact us using the details below to exercise these rights. We use cookies and similar technologies to enhance your experience; you can control cookies through your browser settings.

We do not knowingly collect personal information from children under 13. Third-party links on our site are governed by their own privacy practices. In the event of a data breach affecting your personal information, we will notify you as soon as possible with details of the breach and remediation steps. This policy may be updated from time to time, with significant changes posted on our website.

Email: info@untamedmigrationcamps.com
Phone: +255 785 950 544
Address: Untamed Migration Camp, P.O. Box 11888, Arusha

Data Protection Officer: Emmanuel Mroki — Emmanuel.mroki@clickpayafrica.com

By using our services or providing personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your data as described.

Ready to plan your Serengeti journey?

Review the rates above, choose your camp, and submit a booking request — we’ll confirm availability and pricing with you directly.